Return and Refund Policy

For any return request of cancellation or item problem, please contact us via the Contact Us tab on the webpage or call us on +44 018 6559 6119. You have the right to cancel order within 30 working days. On the cancellation of the transaction, please return the item to us in its original condition within 30 days of receipt.

Please include your Name and Address details with your return. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. If you are not satisfied or the item is not working, please contact us  via the Contact Us tab on the webpage or call us on +44 018 6559 6119 first to check if there's any misuse. If the item is damaged or faulty, you can return for a replacement or a full refund. Please return within 30 days in the condition it was received with your Name and Address Details.